Technology Law and Data Privacy Updates
Edition II - October 2024
INDEX
A. PREFACE
B. NATIONAL
- IRDAI proposes Draft Guidelines for Fraud Monitoring
- Rising Cybercrime: The Alarming Trend of ‘Digital Arrest’
- SEBI proposes New Data-Sharing Policy to Enhance Efficiency and Protect Privacy in Financial Markets
- Madras High Court’s Landmark Judgment on Right to be Forgotten stayed by Apex Court
- Maharashtra takes Action Against Fake News Ahead of Elections
- Central Government introduces Email Policy for Ministries and All Government Departments
- EU – Irish DPC imposes Fine of €310 Million on LinkedIn for GDPR Violation
- EU – Court rules on Commercial Interest as Legitimate Basis for Data Processing
- USA – FTC and State AGs settle with Marriott over Major Data Breaches
- USA – ‘Click-to-Cancel’ Rule for Consumer Protection Unveiled by FTC
- UK – ICO reprimands Sky Betting and Gaming for Cookie Violation
- Australia – Introduces Cyber Security Legislative Package
PREFACE
Welcome to the latest edition of Fountainhead Legal’s Data Privacy and Technology Law newsletter.
In late October 2024, cybercrime continues to evolve with increasingly sophisticated methods, such as ‘digital arrest’ scams, where fraudsters pose as authorities to extort victims financially. In response to a recent data breach in the insurance sector, the IRDAI has introduced stricter guidelines requiring insurance companies to adopt advanced fraud-monitoring systems, stronger cybersecurity protocols, public awareness campaigns, and mandatory breach reporting with associated penalties. These measures aim to enhance accountability and better protect citizens’ personal data.
India’s judiciary is also shaping the privacy landscape. The Supreme Court has currently stayed a ruling by the Madras High Court that recognized the ‘right to be forgotten’ for individuals seeking to protect their privacy, setting the stage for a crucial judgment on balancing judicial transparency with personal privacy rights. Meanwhile, the Bombay High Court has ordered urgent action against AI-generated deepfake videos targeting a prominent financial expert, emphasizing the serious threats posed by AI-enabled misinformation.
On the international stage, LinkedIn faced a €310 million fine for GDPR breaches, highlighting the EU’s firm stance on data protection and user consent in targeted advertising. In the US, the Federal Trade Commission launched a new ‘Click-to-Cancel’ rule to make unsubscribing from services more straightforward, addressing deceptive billing practices. Australia has also introduced cybersecurity legislation, setting rigorous standards for critical infrastructure, public sector cyber practices, and smart device security.
These developments illustrate a global trend toward strengthened data privacy laws, enhanced accountability, and more secure digital environments. Whether you work in finance, technology, or simply stay updated on data privacy, these changes highlight a global commitment to safer, more transparent digital interactions.
In India, organizations should prioritize preparing for compliance with evolving data privacy regulations. Stakeholders are encouraged to establish comprehensive compliance frameworks, review data handling practices, implement advanced security measures, and provide employees with relevant training on legal standards. With proactive strategies, businesses can better ensure compliance and foster consumer trust in this shifting regulatory landscape.
At Fountainhead Legal, we are committed to helping organizations navigate this journey. With deep expertise in data privacy compliance and a nuanced understanding of regulatory requirements, we offer tailored solutions to meet each client’s unique needs. From drafting privacy policies and creating data protection frameworks to advising on cross-border data transfers and conducting employee training programs, our team is here to support every step of your compliance strategy.
We hope you find our latest insights valuable!
NATIONAL
1. IRDAI proposes Draft Guidelines for Fraud Monitoring[1]
IRDAI has proposed ‘Insurance Fraud Monitoring Framework Guidelines 2024’ (“Guidelines”) aimed at addressing the increasing prevalence of fraud including online fraudulent activities. Under the proposed Guidelines, insurers are required to adopt comprehensive measures, including board-approved anti-fraud policies, establishment of independent Fraud Monitoring Units, enhanced cybersecurity defences, and ongoing fraud education initiatives. The proposed Guidelines are open to stakeholders’ comments till November 13, 2024.
2. Rising Cybercrime: The Alarming Trend of ‘Digital Arrest’[2]
‘Digital arrest’ is a troubling cybercrime tactic wherein perpetrators deceive and instil fear in victims to control their digital communications, often leading to significant financial exploitation. This method typically involves impersonating authoritative figures to manipulate individuals into transferring funds or disclosing sensitive information. Recently, an FIR was filed under the Bharatiya Nyaya Sanhita and the Information Technology Act, 2000 (“IT Act”) against two individuals for defrauding a retired bank employee and his wife of INR 1.73 crore. The scammers posed as CBI officials, falsely accusing the victims of involvement in a ₹6.80-crore money laundering scheme, which resulted in threats of imprisonment and coerced fund transfers over five days.
In a related case, the head of Vardhman Group, managed to recover nearly INR 5 crore after the Ludhiana police froze the accounts of fraudsters who had dumped him out of INR 7 crore. Cyber criminals also impersonated CJI, conducting a fake Supreme Court hearing via Skype and falsely claiming that he was implicated in a money laundering case involving Jet Airways founder Naresh Goyal.
Strengthening provisions under the Bharatiya Nyaya Sanhita, the IT Act (particularly sections on identity theft and impersonation), and data privacy regulations is essential to curb ‘digital arrest’ scams and protect individuals from financial and privacy exploitation.
3. SEBI proposes New Data-Sharing Policy to Enhance Efficiency and Protect Privacy in Financial Markets[3]
On October 8, 2024, the SEBI unveiled a consultation paper entitled ‘Policy for Sharing Data for the Purpose of Research/Analysis’ aimed at stock exchanges, depositories and clearing corporations. The proposal seeks to address data privacy concerns by directing these entities to categorize data into publicly shareable and confidential segments. Relevant entities will need to establish tailored data-sharing policies and report their classifications to SEBI within 60 days.
4. Madras High Court’s Landmark Judgment on Right to be Forgotten Stayed by Apex Court[4]
The High Court in Karthick Theodore v. Madras High Court [W.A. (MD) No. 1901 of 2021] recognized the ‘right to be forgotten’ under Article 21 of the Constitution, alongside the applicability of the Digital Personal Data Protection Act, 2023 (“DPDP Act”) to judicial records. Petitioner had sought the removal of his name from a publicly accessible judgment following his acquittal in a criminal case. He had argued that the online presence of the judgment was detrimental to his personal and professional life, invoking his rights to privacy and to be forgotten. The High Court ordered the redaction of applicant’s personal details from public access, while allowing the unredacted judgment to remain within court records. However, the Supreme Court, in the appeal proceedings has, issued a stay on the Madras High Court’s order[5].
The Supreme Court’s judgment in this case is expected to offer crucial clarity on the scope of the ‘right to be forgotten’ under Indian law, especially in the context of judicial records. If the Court affirms the High Court’s approach, it may reinforce individual privacy rights by establishing a precedent for redacting personal information from public judgments when it adversely affects a person’s life post-acquittal. Conversely, if the Supreme Court overturns or limits the High Court’s ruling, it could signal that public interest in accessible judicial records outweighs personal privacy in certain instances, potentially narrowing the application of the right to be forgotten. This decision will likely shape how privacy rights, transparency, and the DPDP Act will intersect, setting a legal standard for future cases involving sensitive personal data within public documents.
5. Maharashtra takes Action Against Fake News Ahead of Elections[6]
The Chief Electoral Officer of Maharashtra has mandated the removal of 1,752 fake news posts across various social media platforms, aimed at misleading voters before the assembly elections scheduled for November. Over 300 of these posts have already been deleted following alerts from the electoral body. The notices were issued under Section 79(3)(b) of the IT Act, which empowers authorities to compel intermediaries to remove unlawful content.
Elections are often accompanied by a surge in misinformation aimed at swaying public opinion, and the Government’s recent actions to remove thousands of fake news posts are critical for protecting the electoral process. However, with the rise of AI-generated fake images, audio, and videos—or ‘deepfakes—the need for more robust measures is pressing, as highlighted by the Bombay High Court in the highlight mentioned above. To tackle these challenges, India could amend its existing framework of Election Code of Conduct or follow California’s example by introducing dedicated legislation to address deepfakes specifically during election periods and may take a step ahead and introduce a law for public at large.
6. Central Government introduces Email Policy for Ministries and All Government Departments[7]
In an important move towards enhancing data security and communication efficiency, the Government of India has released ‘E-mail Policy of Government of India’ (“Email-Policy”) that standardizes official email use across Government entities. This policy introduces a secure framework for email communication, focusing on protecting sensitive Government information and ensuring accountability.
The Email-Policy mandates the use of Government-approved email services (e.g., NIC email) for all official correspondence, prohibiting personal accounts such as social media accounts to safeguard sensitive information. Applicable to all Government employees, Public-Sector Undertakings, consultants, and any individual using Government-approved email ids. It enforces strong security protocols, including password standards, encryption, access controls, and confidentiality requirements, to prevent unauthorized access. Additionally, it includes guidelines for data retention, backup, and incident response to maintain transparency and swiftly address security breaches.
INTERNATIONAL
EUROPEAN UNION
7. Irish DPC imposes fine of €310 Million on LinkedIn for GDPR Violation[1]
On October 24, 2024, the Irish Data Protection Commission (“DPC”) delivered its final verdict in the matter involving LinkedIn wherein the inquiry was initiated following a complaint made by the French Data Protection Authority. Basis the investigation it was observed that LinkedIn was in violation of GDPR on the grounds that consent obtained by LinkedIn for the processing of first party personal data and third-party personal data of its users for behavioural analysis and targeted advertisement was not ‘free’, ‘sufficiently informed’, ‘specific’ or ‘unambiguous’ in nature as clearly required as per Article 6(1)(a) of GDPR. Additionally, it was observed that in case of first party personal data, it was not necessary for LinkedIn to use personal data for behavioural analysis for performance of its contract with the users as required under Article 6(1)(b) for lawful processing of personal data. Further, LinkedIn’s processing was being undertaken for its own interest overriding the fundamental rights of its users and therefore, in violation of Article 6(1)(f). Hence, the DPC concluded that LinkedIn’s practices are not fair, transparent or lawful in nature as per Article 5(1)(a) and imposed a fine along with reprimand and an order for LinkedIn to amend its practices as per GDPR standards.
This decision is a significant reference point for companies operating in jurisdictions with GDPR-inspired frameworks, like India’s DPDP, offering a practical model for achieving compliant, ethical data processing and practices for obtaining consent. This serves as both a reminder and a guideline for building transparent, user-centric data practices that uphold user rights and regulatory standards alike.
8. EU rules on Commercial Interest as Legitimate Basis for Data Processing[2]
The Court of Justice of the European Union (“CJEU”) has provided clarity on how a purely commercial interest can serve as a legitimate basis for data processing. In the matter of Koninklijke Nederlandse Lawn Tennisbond v. Autoriteit Persoonsgegevens [(C-621/222)], the Royal Dutch Tennis Association (“KNLT”) disclosed the personal data comprising of names, addresses, domiciles, date of birth, telephone number, email addresses and mobile numbers of its members to its sponsor for marketing purposes without obtaining prior consent of the members. Moreover, KNLT was paid for such disclosure and sharing of personal data. Consequently, complaints were filed by members before the Dutch Data Protection Authority. As per the DPA, the commercial interest of KNLT did not constitute legitimate interest under Article 6(1)(f) and a fine of €525,000 was imposed.
The matter was eventually brought before the CJEU, which observed that sharing personal data for commercial purposes could be legitimate basis of processing, if it meets the principle of data minimization and aligns with the reasonable expectations of the data subject. In this case, KNLT disclosed personal data to two of its sponsors: one, a sports equipment company, and the other, a provider of games of chance and casino games. While it may be reasonably expected that members of a sports federation would welcome offers for sports equipment that will only be an added advantage to their membership, sharing data with a gambling-related sponsor could expose members to risks of gambling addiction, conflicting with their interests and expectations.
Accordingly, CJEU held that commercial interest can be considered legitimate basis for processing on a case-by-case basis, provided it adheres to data minimization principles and respects the reasonable expectations of the data subjects.
This judgment offers a significant relaxation for companies, enabling them to share personal data to better meet the expectations of their clients, as long as they remain compliant with GDPR requirements. By recognizing that data sharing for commercial interests can be legitimate if it fulfils the reasonable expectations of data subjects and respects the principle of data minimization, the Court provides companies with more flexibility in engaging with third-party sponsors and partners. However, this flexibility is not without limits as it requires careful adherence to GDPR’s core principles, ensuring that data sharing aligns closely with the interests and expectations of individuals. This ruling underscore the importance of a balanced approach where companies can enhance client offerings while maintaining strong data protection standards.
UNITED STATES OF AMERICA
9. FTC and State AGs settle with Marriott over Major Data Breaches[3]
The Federal Trade Commission (“FTC”) recently penalized Marriott International, Inc. (“Marriot”) and its subsidiary Starwood Hotels & Resorts Worldwide LLC (“Starwood”) and its subsidiary Starwood with a $ USD 52 million fine after multiple data breaches compromised sensitive data of over 344 million guests between 2014 and 2020. The FTC’s investigation revealed that Marriott failed to implement essential security measures, such as network monitoring and proper credential management, even following its acquisition of Starwood in 2016. This lapse allowed unauthorized access to guest data, including passport details and payment information. It was discovered that Marriott deceived its customers of having proper security practices.
As this matter has reached settlement, under the FTC’s settlement proposal, Marriott must provide all U.S. consumers with a clear option to request the deletion of their personal information held by the company, regardless of whether specific state laws require it. The Group is also mandated to minimize data retention, only keeping personal information as long as necessary to fulfil its original purpose.
10. ‘Click-to-Cancel’ Rule for Consumer Protection Unveiled by FTC[4]
On October 16, 2024 FTC announced a final ‘Click-to-Cancel’ rule (“Rule”) ensuring that the consumers are able to cancel their enrolment in an easy manner similar to the process of signing up and prohibit the negative marketing options (i.e., assuming customer’s inaction as consent to continue billing them) used by the sellers. The Rule provides a relief from the endless and tedious process of cancelling a mere subscription. FTC, through this move, aims to end the traps of sellers making the customers keep paying for the services they no longer require.
This Rule, effective 180 days post-publication in the Federal Registrar, prohibits misleading practices, mandates clear disclosure of terms, and requires consumer consent before charges. The Rule aims to remove earlier draft provisions for annual cancellation reminders and restrictions on presenting alternative offers at cancellation, allowing companies to present these if the consumer consents.
UNITED KINGDOM
11. ICO Reprimands Sky Betting and Gaming for Cookie Violations[5]
In September 2024, the Information Commissioner’s Office (“ICO”) reprimanded Bonne Terre Ltd., (“Bonne Terre”) a company offering various online betting and gaming products and related services through domain name ‘SkyBet.com’ for violating the U.K. GDPR. This action was taken by ICO following a report by ‘Clean Up Gambling’, a U.K. advocacy organization, highlighting transfer of extensive amount of personal data by Bonne Terre to third parties without obtaining consent of the users. The investigation revealed issues with the consent management pop-up. Users were led to believe that accepting ‘all cookies’ only applied to site functionality, marketing, and analytics, but Bonne Terre also treated this as consent to share data with third parties. The ICO emphasized the importance of obtaining clear, informed consent, particularly in sensitive areas like gambling, and warned Bonne Terre of future regulatory actions if compliance lapses continue.
As consent is the one of the most crucial aspect of data privacy, it should never be obtained through misleading mechanisms. When users are not fully informed or are led to believe their consent covers limited purposes while it actually includes additional data sharing, it undermines trust and violates privacy standards. Genuine consent requires transparency, ensuring users understand exactly what they are agreeing to and how their data will be used. Especially in sensitive sectors, clear consent practices are essential for respecting users’ rights and maintaining regulatory compliance.
AUSTRALIA
12. Australia introduces Cyber Security Legislative Package[6]
The Cyber Security Legislative Package is a comprehensive set of legislative measures introduced to enhance Australia’s cyber security framework. It aims to address the growing threats in cyberspace, particularly as digital infrastructure and technology become increasingly integral to national security, economic stability, and the everyday lives of citizens. It includes three key bills: the Cyber Security Amendment (Infrastructure Security) Bill 2024, which mandates operators of critical infrastructure to implement protective measures and allows Government intervention during significant cyber incidents. Additionally, the bill has an extra territorial applicability on any entity that carries on business in Australia over the reporting threshold. The Cyber Security (Public Sector) Bill 2024, which requires public sector agencies to adopt minimum cyber security standards and report incidents for coordinated responses; and the Cyber Security and Data Protection Bill 2024, which strengthens penalties for data breaches, mandates breach notifications to affected individuals, and establishes guidelines for data protection assessments. The framework also provides security standards for smart devices.
Authors:
- Rashmi Deshpande
- Aarushi Ghai
- Janmejay Jaiswal
- Bhavya Dayal
[1] https://irdai.gov.in/web/guest/document-detail?documentId=6023734
[2] https://www.deccanherald.com/india/uttar-pradesh/2-held-for-putting-ex-bank-employee-under-digital-arrest-extorting-over-rs-1-cr-3247808
https://asia.nikkei.com/Spotlight/Society/Crime/Panic-spreads-in-India-over-digital-arrest-scam
https://www.business-standard.com/companies/news/digital-arrest-and-rs-7-crore-heist-how-vardhman-group-head-was-tricked-124100100832_1.html
[3] https://www.sebi.gov.in/reports-and-statistics/reports/oct-2024/consultation-paper-on-draft-circular-for-policy-for-sharing-data-for-the-purpose-of-research-analysis-_87414.html
[4] https://www.livelaw.in/pdf_upload/karthick-v-registrar-general-525727.pdf
[5] https://api.sci.gov.in/supremecourt/2024/28769/28769_2024_1_17_54016_Order_24-Jul-2024.pdf
[6] https://www.newsonair.gov.in/maharashtra-chief-electoral-officer-sends-notices-to-social-media-platforms-to-remove-1752-fake-news-posts/
[7] https://www.meity.gov.in/writereaddata/files/E-mail_policy_of_Government_of_India_3.pdf
[8] https://www.dataprotection.ie/en/news-media/press-releases/irish-data-protection-commission-fines-linkedin-ireland-eu310-million
[9] https://eur-lex.europa.eu /legal-content/EN/TXT/?uri=CELEX%3A62022CJ0621
[10] https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-takes-action-against-marriott-starwood-over-multiple-data-breaches
[11] https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring
[12] https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2024/09/action-taken-against-sky-betting-and-gaming-for-using-cookies-without-consent/
[13] https://www.homeaffairs.gov.au/news-media/archive/article?itemId=1247






